Plans designed with your business in mind

Value for money to suit your requirements

What’s in our plans?

Transform your business communication and collaboration with Cloud Central.

Read are our FAQs about our plans and pricing structures.

Why is Cloud Central the go-to choice for businesses in Australia?

Switching to Cloud Central will help you save money.

Choose VoIP plans tailored to meet your business requirements. Enjoy the freedom of no contracts on calling and the flexibility to make changes as needed.

You can easily add optional extras whenever required, ensuring your services align perfectly with your evolving needs. With a pre-pay service, you have the convenience of paying as you go.

Gain access to all of Cloud Central’s advanced cloud-based PBX features without any set-up charges.

What are the features of the Cloud PBX?

Here is just a glimpse of the extensive offerings included in your VoIP Calling Plan:

  • Virtual Receptionist: Easily direct callers through your IVR or Virtual Receptionist, with simple setup and cloud-based updates.
  • Voicemail to Email: Receive voicemails in your email, accessible on any device, anytime.
  • Caller Privacy: Choose any of your phone numbers to appear on the Caller ID.
  • Call Recording: Record individual calls or set up default call recording for important agreements and contracts.
  • Follow Me: Enable Simultaneous Ring to have calls ring on multiple devices, ensuring you never miss important calls.
  • Presence and BLF: Let others see your availability through Presence and Busy Lamp Field features.
  • Music on Hold: Upload custom music or messages to entertain and engage callers while on hold.
  • Call Queuing: Route callers to call queues, ensuring they reach the right team or department until an agent is available.
  • Reception Console: Get an overview of your business’s calling activity, providing transparency for everyone.

And many more!

What kind of support does Cloud Central provide?

Reach out to our team for expert consultation on how to best implement our solutions in your business. We provide deployment and customer support services, as well as training to ensure that you and your team are fully equipped to make the most of our solutions. We also offer custom development services to tailor our offerings to your specific needs. 

Multiple service tiers are available to cater to your specific requirements.

You can select for either 8am-5pm availability or round-the-clock online support, and we also offer on-site assistance.

How can I trouble shoot ?

Our knowledge base is a comprehensive collection of articles, tutorials, guides, and frequently asked questions that provide detailed information about our products and services. It’s a valuable resource for customers and users who want to learn more about our offerings or need assistance with troubleshooting common issues.

Whether you’re a new user looking to get started or an experienced one seeking advanced guidance, our knowledge base has something for everyone. You can browse the articles by category or search for specific topics to quickly find the information you need. We continuously add new articles for the most up-to-date information and solutions.

Our resources page is an excellent starting point for finding the answers you need and gaining a deeper understanding of our offerings.

Is there a free trial available?

Interested in witnessing the Cloud  PBX System in action? Simply complete the form to initiate your 30-day free trial. With this trial, you’ll gain access to 10 extensions and 10 concurrent calls, unlocking a limitless communication experience. Just pay for your calls.

Can I upgrade my subscription later?

We give you the ability to upgrade your subscription at any time, with the flexibility and freedom to align your communication services with your business growth and changing requirements. The process is generally seamless, and we aim to ensure that upgrading is a hassle-free experience. The option to upgrade empowers you to maintain a competitive edge and enjoy a tailored communication experience that meets your organisation’s unique needs.

Can I cancel my subscription at any time?

Our ‘no contracts, no obligations, cancel at any time’ approach empowers customers, enhances customer satisfaction and builds trust. This flexible and customer-centric policy aligns with modern business practices, demonstrating a commitment to quality service and a deep understanding of customers’ diverse needs and preferences.

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