Reliable and Trusted


Cloud Central offerings includes a comprehensive suite of cloud-based communication and collaboration tools, including voice, video, and various applications, all integrated into a single platform. This allows for seamless communication and collaboration across teams and locations, improving productivity and efficiency.

We take the time to help our customers break down the obstacles to a connected and collaborative digital workplace. By providing simple-to-adopt, user-friendly, and manageable solutions, we guide our customers through a seamless and enjoyable digital transformation process.

Trust

Choosing Cloud Central as your trusted partner is a decision rooted in a deep commitment to delivering unmatched value, reliability, and innovation. With an unwavering dedication to empowering businesses with cutting-edge communication solutions, Cloud Central stands out as a reliable and forward-thinking ally in your journey towards success.


Reliability

In an interconnected world where seamless communication is paramount, reliability is non-negotiable. Cloud Central takes pride in offering solutions that are built to deliver unwavering performance, ensuring that your critical communication channels remain operational even in the face of challenges.

Cloud Central’s emphasis on reliability goes beyond mere words. It’s a philosophy that permeates every facet of our solutions. In an interconnected world where the stakes are high and downtime is not an option, our solutions are the steadfast guardians of your critical communication, enabling you to navigate challenges with confidence and keep your business operations running smoothly.


Right Technology

We firmly believe in shaping a digital future that prioritises simplicity and embraces adaptability to cater to the distinct requirements and financial capacities of every business, regardless of their current circumstances. Our core philosophy is rooted in making advanced technology seamlessly attainable and applicable, ensuring that businesses can harness its potential to the fullest.

Our dedication to openness and integration underscores our approach. We understand that the modern business environment thrives on collaboration and interoperability. Hence, we equip our customers with technology that seamlessly integrates into their existing setups, enabling them to build comprehensive, connected ecosystems that enhance efficiency and streamline processes.

We are fervently dedicated to future-proofing the solutions we offer. The digital landscape is marked by rapid advancements and evolving trends. At Cloud Central, we recognise the significance of investing in solutions that stand the test of time. By providing technology that is forward-compatible and adaptable to future changes, we empower businesses to make decisions that have a lasting impact, avoiding the pitfalls of obsolescence.

Our commitment goes beyond merely providing technology; it encompasses fostering an environment where businesses can confidently navigate the digital era. We are driven by the belief that by offering accessible, integrated, and future-proof solutions, we empower businesses to harness the full potential of technology in a way that aligns with their unique needs, budgets, and aspirations.


Infrastructure

State-of-the-art enterprise UCaaS infrastructure at Cloud Central is meticulously engineered for enterprise-grade performance. It is skillfully built atop AWS services, boasting the highest calibre of certifications such as ISO 27001 and SOC2. We are acutely attuned to the significance of reliability, setting our sights on achieving a remarkable uptime of 99.99%.

  • N+1 High Availability
  • Hot Standby Failover Experience
  • Vigilant 24/7 Monitoring 

With our unwavering commitment to uptime, high availability, failover readiness, and vigilant monitoring, we provide a communication environment where reliability is not just a promise, it’s an assurance.


Security

Security is critical to any cloud communications system, protecting sensitive information and preventing unauthorised access. Cloud Central employs rigorous security policies on cloud communications and secures your data through enterprise-grade security, reliability, and compliance.

Built-in Product Security

From basic essentials, authentication, and access control to dynamic data encryption and protocols, Cloud PBX’s underlying product design protects businesses from potential security threats and puts you in control.

Telephony

  • Single sign-on (SSO)
  • Spam blocking (IP auto defense)
  • Block phone numbers
  • Call routing based on business hours
  • Call recording file encryption
  • Enable voicemail PIN

Video

  • Single sign-on (SSO)
  • Host password
  • Participant password
  • Enforced end meeting when host logout

Access & Identity

  • Single sign-on (SSO)
  • Two-factor authentication
  • Enforced strong password policy
  • Restrict to authenticated users
  • User roles and permission management
  • Session timer to logout inactivity
  • Event notifications and operation logs

Analytics portal

  • Restrict country code dialing
  • Restrict outbound call permission
  • Restrict outbound call frequency
  • End-to-end encryption for Linkus registration
  • TLS encryption/SRTP secure voice

Fail2ban

  • Enforced auto/static defense
  • Restrict IP allow/block list
  • Restrict country access
  • Global anti-hacking
  • IP blocklist
  • HTTPS/TLS certificates

Awards & Recognitions

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