Security

The PBX system enforces a robust password policy that requires users to create passwords using a mix of uppercase and lowercase letters, as well as numbers. The PBX system employs HTTPS protocol to secure web access, ensuring data confidentiality and integrity via SSL protocol.

The system administrator can assign access based on specific business functions, allowing users to access only the data required for their roles within the organisation. The PBX system automatically logs out users after a period of inactivity, safeguarding the system and data against unauthorised access.

Sensitive information, including user account details, passwords, registration passwords and instant message texts, are encrypted using a combination of symmetric and asymmetric algorithms to ensure confidentiality and security. The PBX system encrypts call signalling in voice traffic using Session Initiation Protocol (SIP) over Transport Layer Security (TLS). The PBX system employs advanced protocols like SRTP to encrypt media streams in voice traffic, providing encryption and message authentication for secure communication.

The PBX system features real-time data synchronisation between the failover pair, enabling seamless data transfer in case of system failure. In the event of a system crash, the stand-by system will automatically take over. Notification contacts will receive automatic notifications in the event of a system crash.

The PBX system offers toll fraud prevention by enabling enterprises to configure outbound call restrictions, preventing potential toll fraud exploitation by unauthorised users. Outbound call frequency restrictions limit the number of outbound calls a user can make within a specified time period. International call restrictions prevent users from making international calls.